How to fill in an international cash-on-delivery form

An incred­i­bly useful thing for any mail-order trader like me is right here.

And here some­one tells a story very close to my heart: what it’s like deal­ing with the deeply hated, I mean respected, staff of our valiant Ukrposhta, the state postal ser­vice, when you send cash-on-delivery parcels abroad.

I’d like to send this person a huge, very non-virtual thank-you, virtually.